Question 1

How does Allergenius help manage allergen information?

Accepted Answer

Allergenius provides a digital platform where you can easily input, update, and display allergen information for all your menu items. This eliminates the need for paper-based systems and ensures your allergen information is always up to date.

Question 2

Can I use Allergenius for multiple locations?

Accepted Answer

Yes! Allergenius offers different pricing tiers based on the number of locations you need to manage. You can manage anywhere from 1 to 10+ locations from a single dashboard.

Question 3

Is it easy to update menu items and allergen information?

Accepted Answer

Absolutely! Our user-friendly interface makes it simple to add new menu items, update allergen information, and manage multiple menus. Changes are reflected instantly across all your digital displays.

Question 4

How does the subscription billing work?

Accepted Answer

We offer both monthly and annual billing options. Annual subscriptions come with a 20% discount. You can choose the plan that best fits your number of locations and can upgrade at any time.

Question 5

Can I create seasonal or special menus?

Accepted Answer

Yes! You can create multiple menus per location, making it perfect for seasonal specials, holiday menus, or any other occasion. All menus maintain the same robust allergen tracking features.

Question 6

Do you support retail shops selling food products?

Accepted Answer

Yes! Alongside our restaurant and hospitality plans, we offer dedicated retail plans for businesses selling food products in a shop setting - such as bakeries, delis, farm shops, and food retailers. Our retail plans include product-specific QR codes so customers can scan individual items to view allergen information before purchasing. Visit our Pricing section and toggle to 'Retail' to see the available options.

Question 7

What if I buy Allergenius and don't like it?

Accepted Answer

We are confident you'll love Allergenius, but we understand that every business is unique. That's why we offer a 14-day money-back guarantee. If you're not completely satisfied, you can request a full refund within 14 days of purchase. Additionally, you can cancel your subscription anytime through your account settings, and your access will continue until the end of your current billing period.

Frequently Asked Questions

Frequently Asked Questions

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